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✨ Account Creation

Creating your Account, Managing Users and Settings

David avatar
Written by David
Updated over 4 months ago

Wholesale Whale is a dealer-only platform. All users must represent a licensed dealership, financial institution, or manufacturer. Account setup is fast, secure, and designed to ensure only verified professionals gain access to inventory and deal flow.


⚡️ Getting Started

  1. Visit https://wholesalewhale.com and click the Open App button in the top-right corner.

  2. Enter your email address.

    • If you already have an account, you’ll receive a secure login link via email.

    • If you don’t have an account, you’ll be taken through the sign-up process after confirming your email.


🏢 Account Creation

Step 1: User Details

  • First name

  • Last name

  • Cell phone and desk phone (should be direct lines – no generic or marketing numbers)

ℹ️ These numbers are shared with other dealers after connection. Only decision-makers should sign up.

Step 2: Business Setup

Choose your business type:

  • Dealership

  • Financial Institution*

  • Manufacturer*

Then fill out:

  • Business name

  • Main phone number

  • Website

  • Physical address of business

  • State and postal code

  • Certification checkbox confirming you're authorized to represent the business

Once submitted, your account is created and enters a verification phase (usually completed within the hour).

*Financial & OEM accounts will be contacted by a sales representative to go over specific needed requirements.


✔️ License Submission

Before you can access the marketplace:

  1. Navigate to Settings > Account Settings

  2. Scroll to the Account License section

  3. Click Add License

  4. Enter:

    • Market Type (RV, Boats, Powersports)

    • Licensing State (based on your address – cannot be changed)

    • License Number

    • License Expiration Date

Once verified, you gain access to buy and sell in that market.

ℹ️ If your license covers multiple product types (e.g., RV and Powersports), reuse the same number for each market.


🔑 Subscription Model

  • Free Plan: First 5 dealer-to-dealer connections are included.

  • Paid Plan: After your 5th connection, you’ll need to subscribe.

    • Starts at $299/month

There are no per-unit listing fees or commissions.


👤 Team Management

You can invite teammates by clicking Add User.

Role Types:

  • Manager: Can add/remove users and edit account settings

  • User: Can access all listing & offer functions but not manage team members or account settings

ℹ️ All users can add/edit/remove listings and offers. All actions are stored for history and context.

  • Max 5 users per account

  • Users can belong to multiple accounts with different roles on each


❓ FAQs

What if I’m a financial institution or manufacturer?

  • Your account will be reviewed manually. A Wholesale Whale rep will reach out to finalize onboarding.

Can I access multiple markets?

  • Yes — but you must upload a valid license for each one (RV, Powersports, Marine).

Do I need to complete setup more than once?

  • No. Once your account and license are verified, you don’t need to do it again unless your license expires.

Can I change my business type after signing up?

  • No. Contact support if you selected the wrong business type during sign-up.

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